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Terms of Service

Last updated: July 5, 2026

1. Who we are

LOGOS Platform ("LOGOS", "we", "us", "our") is operated by Helvino Technologies Limited ("Helvino Technologies"), a technology company. You can reach us at info@helvino.org, via helvino.org, or by phone at 0110421320. These Terms of Service ("Terms") govern your access to and use of the LOGOS Platform website, mobile-installable web app, and related services (collectively, the "Service").

2. Acceptance of these Terms

By creating an account, installing, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Service. We may update these Terms from time to time; when we make material changes, we will ask existing users to review and re-accept them before continuing to use the Service.

3. Eligibility

You must be at least 13 years old to create an account. If you are under the age of majority in your country of residence, you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. We do not knowingly collect data from children under 13.

4. Your account

You are responsible for maintaining the confidentiality of your password and for all activity under your account. Notify us immediately at info@helvino.org if you suspect unauthorized use of your account. You must provide accurate registration information and keep it up to date.

5. What LOGOS offers

The Service includes features such as:

  • Personal profiles, posts, status updates, and communities
  • Prayer requests and prayer-support interactions with other users
  • Daily devotionals and Bible study tools
  • Direct messaging and group chat, including real-time delivery
  • Audio/video calling, powered by a third-party real-time communications provider
  • An AI-assisted faith companion that uses a third-party large language model to answer questions
  • Friend connections, follower relationships, and invitations to join the community

We may add, change, or remove features at any time, and we do not guarantee that any specific feature will remain available indefinitely.

6. Acceptable use

You agree not to use the Service to:

  • Post content that is unlawful, harassing, hateful, defamatory, or sexually explicit
  • Impersonate another person or misrepresent your affiliation with any person or organization
  • Upload viruses, malware, or attempt to disrupt, overload, or gain unauthorized access to the Service
  • Scrape, harvest, or collect data about other users beyond what the Service exposes to you directly
  • Use the Service to send unsolicited bulk messages, spam, or fraudulent solicitations
  • Infringe the intellectual property or privacy rights of others

We reserve the right to remove content and to suspend or terminate accounts that violate these Terms, with or without notice, at our discretion.

7. Your content

You retain ownership of the posts, prayer requests, messages, and other content you submit to the Service ("User Content"). By submitting User Content, you grant Helvino Technologies a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display that content solely for the purpose of operating and improving the Service. You are solely responsible for the User Content you share and for ensuring you have the right to share it.

8. Third-party services

The Service relies on third-party providers to function, including cloud file storage/image hosting, real-time video/audio infrastructure, transactional email delivery, and an AI language model provider for the AI Assistant feature. These providers process data on our behalf as described in our Privacy Policy. We are not responsible for the independent policies or practices of unaffiliated third parties you choose to interact with through the Service (e.g., links shared by other users).

9. Termination

You may stop using the Service and request deletion of your account at any time by contacting info@helvino.org. We may suspend or terminate your access if you violate these Terms, pose a risk to other users, or if required by law. Upon termination, your right to use the Service ceases immediately; certain data may be retained as described in our Privacy Policy.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. LOGOS Platform is a community and devotional tool; it is not a substitute for professional pastoral counseling, medical advice, mental-health support, or emergency services. Responses from the AI Assistant are generated by an automated system and may be inaccurate or incomplete; they do not constitute theological, legal, medical, or professional advice.

11. Limitation of liability

To the maximum extent permitted by law, Helvino Technologies Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or goodwill, arising from your use of or inability to use the Service.

12. Governing law

These Terms are governed by the laws of the Republic of Kenya, without regard to conflict-of-law principles, unless mandatory local consumer-protection law in your jurisdiction provides otherwise.

13. Contact us

Questions about these Terms can be sent to info@helvino.org, through helvino.org, or by phone at 0110421320.